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+<template>
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+ <div class="customerStaff-wrap" v-loading="pageLoading">
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+ <!-- S 筛选区 -->
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+ <div class="screenBox" style="padding-right: 100px;">
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+ <!-- 企微主体 -->
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+ <div class="common-screen-item">
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+ <label class="common-screen-label">企微主体</label>
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+ <!-- 系统管理员 -->
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+ <el-cascader v-if="$cookie.getCookie('isSuperManage') == 1" v-model="system_enterprise" size="small" :options="enterpriseList" :props="{value:'self_id',label:'self_name',children:'manage_corp_list'}" @change="onChangeCorpidSystem" clearable filterable placeholder="请选择" class="select-cls cascader" />
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+ <!-- 非系统管理员 -->
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+ <el-select v-else v-model="filter.corpid" size="small" filterable placeholder="请选择" @change="onChangeCorpid" clearable class="select-cls">
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+ <el-option v-for="(item, index) in enterpriseList" :key="index+'enterpriseList'" :label="item.corp_name?item.corp_name:item.corp_full_name?item.corp_full_name:item.corpid" :value="item.corpid" />
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+ </el-select>
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+ </div>
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+ <!-- 成员 -->
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+ <selfInputV2 v-model="filter.user_name" label_name="成员" placeholder="请输入" @change="onChangeUserName" />
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+ <!-- 客服状态 -->
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+ <selfChannel title="客服状态" type="customerStaffStatus" :reset="reset" placeholder="请选择" @channelDefine="onChangeStatus" />
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+ <!-- 激活状态 -->
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+ <selfChannel title="激活状态" type="isActive" :reset="reset" placeholder="请选择" @channelDefine="onChangeActiveStatus" />
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+ <!-- 运营人员 -->
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+ <selfChannel title="运营人员" type="circleCreate" :reset="reset" placeholder="请选择" @channelDefine="onChangeOperatorUid" />
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+
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+ <div class="reset" @click="onClickReset">重置</div>
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+ <el-button v-if="isCanExport" class="export-btn" type="primary" size="mini" @click="onClickExport">导出Excel</el-button>
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+ </div>
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+ <!-- E 筛选区 -->
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+ <!-- S 数据更新时间 -->
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+ <!-- <div class="update-time"><i class="el-icon-warning-outline" />数据更新时间：{{ updateTime || '-' }}</div> -->
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+ <!-- E 数据更新时间 -->
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+ <!-- S 明细表 detailsTable -->
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+ <div v-loading="detailLoading">
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+ <ux-grid class="detailsTable" ref="detailsTable" :border="false" @row-click="() => { return }" :header-cell-style="getHeaderCellStyle" show-footer-overflow="tooltip" show-overflow="tooltip" size="mini" :height="height">
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+ <ux-table-column v-for="(item, idx) in detailsTableCol" :key="item.column + item.name" :resizable="true" :field="item.column" :title="item.name" :min-width="item.min_width ? item.min_width : 160" :fixed="item.fixed ? item.fixed : ''" align="center">
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+ <template #header>
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+ <div class="flex-align-jus-center">
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+ {{ item.name }}
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+ <el-tooltip v-if="item.notes" :content="item.notes" placement="top">
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+ <div><i class="el-icon-question" /></div>
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+ </el-tooltip>
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+ <div v-if="item.enable_to_sort" class="sort-wrap">
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+ <i class="el-icon-caret-top" :class="{ 'active': filter.sort_field === item.column && filter.sort_type === 'asc' }" @click="onClickSort(item.column, 'asc')" />
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+ <i class="el-icon-caret-bottom" :class="{ 'active': filter.sort_field === item.column && filter.sort_type === 'desc' }" @click="onClickSort(item.column, 'desc')" />
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+ </div>
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+ </div>
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+ </template>
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+ <template v-slot="{ row }">
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+ <!-- 客服状态 -->
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+ <span v-if="item.column === 'status'">{{ handleGetStatus(row['status']) }}</span>
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+ <!-- 激活状态 -->
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+ <span v-else-if="item.column === 'active_status'">{{ handleGetActiveStatus(row['active_status']) }}</span>
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+ <!-- 激活状态 -->
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+ <span v-else-if="item.column === 'operator_name'">{{ row['operator_name'] || '-' }}</span>
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+ <!-- 其他字段 -->
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+ <span v-else>{{ (row[item.column] || row[item.column] == 0) ? $formatNum(row[item.column]) : '-' }}</span>
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+ </template>
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+ </ux-table-column>
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+
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+ <ux-table-column v-if="detailsTableCol && detailsTableCol.length" :width="120" fixed="right" align="center" title="操作">
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+ <template v-slot="{ row }">
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+ <span class="c-00B38A pointer" @click="onClickStatus(row)">客服状态</span>
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+ </template>
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+ </ux-table-column>
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+ </ux-grid>
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+ <div class="pagination" v-show="pagination.total > 0">
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+ <el-pagination background :current-page="pagination.page" @current-change="handleCurrentChange" layout="prev, pager, next" :page-count='Number(pagination.pages)' />
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+ </div>
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+ </div>
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+ <!-- E 明细表 detailsTable -->
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+
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+ <!-- S 设置客服状态 -->
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+ <setStatusDialog
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+ :dialogVisible="setStatusDialogVisible"
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+ :currentCustomer="currentCustomer"
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+ @confirm="handleSetStatusConfirm"
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+ @cancel="handleSetStatusCancel"
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+ />
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+ <!-- E 设置客服状态 -->
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+ </div>
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+</template>
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+
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+<script>
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+import selfChannel from '@/components/assembly/screen/channel.vue'
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+import selfInputV2 from '@/components/assembly/screen/inputV2.vue'
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+import setStatusDialog from './setStatusDialog.vue'
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+import { customerStaffStatusMap, kfActiveStatusMap } from '@/assets/js/staticTypes'
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+
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+export default {
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+ components: {
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+ selfChannel,
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+ selfInputV2,
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+ setStatusDialog,
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+ },
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+ data() {
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+ return{
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+ reset: false,
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+ pageLoading: false,
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+ height: '',
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+
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+ detailLoading: false,
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+ detailsTableCol: [],
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+
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+ pagination: {
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+ page: 1,
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+ page_size: 20,
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+ pages: 0,
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+ total: 0,
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+ },
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+
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+ system_enterprise: [], // 企微主体数据
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+ enterpriseList: [], // 企微主体数据
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+ enterprise: {}, // 当前选择的企微信息
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+
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+ filter: {
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+ sort_field: '', // 排序字段 - 默认值
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+ sort_type: '', // 升序/降序
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+ corpid: '', // 企微主体
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+ user_name: '', // 成员
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+ status: '', // 客服状态
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+ operator_uid: '', // 运营人员
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+ active_status: '', // 激活状态
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+ },
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+ updateTime: '', // 数据更新时间
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+
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+ setStatusDialogVisible: false,
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+ currentCustomer: {},
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+ }
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+ },
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+ computed: {
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+ // 是否有“导出”权限
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+ isCanExport() {
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+ return !!this.$store.state.dataBoardAuth.can_export
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+ },
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+ },
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+ created() {
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+ this.initTableHeight()
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+ this.handleInitCorpOptions()
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+ this.handleGetData()
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+ },
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+ methods: {
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+ handleGetStatus(status) {
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+ return customerStaffStatusMap.get(status) || '-'
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+ },
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+ handleGetActiveStatus(active_status) {
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+ return kfActiveStatusMap.get(active_status) || '-'
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+ },
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+ handleGetData() {
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+ this.handleGetList()
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+ // this.handleGetUpdateTime()
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+ },
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+ // 获取"数据更新时间"
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+ async handleGetUpdateTime() {
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+ try {
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+ const params = { type: '' }
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+ const { data: res = {} } = await this.$axios.get(`${this.URL.BASEURL}${this.URL.dataBoard_uptime}`, { params })
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+ if (res && res.errno == 0) {
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+ this.updateTime = res.rst.uptime
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+ } else if (res.errno != 4002) {
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+ this.$message.warning(res.err)
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+ this.updateTime = ''
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+ }
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+ } catch (error) {
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+ this.updateTime = ''
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+ }
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+ },
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+ // 获取列表数据
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+ async handleGetList() {
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+ try {
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+ this.detailLoading = true
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+ const params = {
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+ corp_id: this.filter.corpid,
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+ user_name: this.filter.user_name,
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+ status: this.filter.status,
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+ operator_uid: this.filter.operator_uid,
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+ active_status: this.filter.active_status,
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+
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+ sort_field: this.filter.sort_field,
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+ sort_type: this.filter.sort_type,
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+ page: this.pagination.page,
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+ page_size: this.pagination.page_size,
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+ }
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+ const url = `${this.URL.BASEURL}${this.URL.dataBoard_customerStaff_list}`
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+ const { data: res = {} } = await this.$axios.get(url, { params })
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+ if (res && res.errno == 0) {
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+ res.rst.extra[0].fixed = 'left' // 前1列固定左侧
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+ const detailsTableCol = []
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+ res.rst.extra.forEach(item => {
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+ if (item.name && item.name.length > 6) { // 长字符宽度
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+ item['min_width'] = item.name.length * 25
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+ }
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+ detailsTableCol.push(item) // 收集普通表头
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+ })
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+ this.detailsTableCol = Object.freeze(detailsTableCol)
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+ await this.$nextTick()
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+ const detailsTableList = Array.isArray(res.rst.data) ? res.rst.data : []
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+ this.$refs.detailsTable.reloadData(detailsTableList)
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+ this.pagination.total = res.rst.pageInfo.total
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+ this.pagination.pages = res.rst.pageInfo.pages
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+ } else if (res.errno != 4002) {
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+ this.$message.warning(res.err)
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+ this.$refs.detailsTable.reloadData([])
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+ this.pagination.total = 0
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+ this.pagination.pages = 0
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+ }
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+ } catch (error) {
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+ console.log(error)
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+ this.$refs.detailsTable.reloadData([])
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+ this.pagination.total = 0
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+ this.pagination.pages = 0
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+ } finally {
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+ this.detailLoading = false
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+ }
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+ },
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+ // 监听排序变化
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+ onClickSort(sort_field, sort_type) {
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+ // sort_type：升序asc、降序desc
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+ if (this.filter.sort_field === sort_field) {
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+ if (this.filter.sort_type === sort_type) {
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+ // 点击的是当前排序字段 && 是当前排序类型 => 重置 取消排序
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+ this.filter.sort_field = ''
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+ this.filter.sort_type = ''
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+ } else {
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+ // 点击的是当前排序字段 && 非当前排序类型 => 设置排序类型
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+ this.filter.sort_type = sort_type
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+ }
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+ } else {
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+ // 点击的不是当前排序字段 => 设置排序字段和类型
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+ this.filter.sort_field = sort_field
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+ this.filter.sort_type = sort_type
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+ }
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+ // 后端排序 => 获取最新数据
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+ this.pagination.page = 1
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+ this.handleGetData()
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+ },
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+ // 监听当前页变化
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+ handleCurrentChange(currentPage) {
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+ this.pagination.page = currentPage
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+ this.handleGetData()
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+ },
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+ // 监听客服输入变化
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+ onChangeUserName(val) {
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+ this.filter.user_name = val
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+ this.pagination.page = 1
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+ this.handleGetData()
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+ },
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+ // 监听“客服状态”变化
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+ onChangeStatus(val) {
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+ this.filter.status = val
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+ this.pagination.page = 1
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+ this.handleGetData()
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+ },
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+ // 监听“运营人员”变化
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+ onChangeOperatorUid(val) {
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+ this.filter.operator_uid = val
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+ this.pagination.page = 1
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+ this.handleGetData()
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+ },
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+ // 监听“激活状态”变化
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+ onChangeActiveStatus(val) {
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+ this.filter.active_status = val
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+ this.pagination.page = 1
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+ this.handleGetData()
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+ },
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+ // 监听点击"重置"按钮
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+ onClickReset() {
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+ this.reset = !this.reset
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+
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+ this.system_enterprise = []
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+ this.enterprise = {}
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+ this.filter.corpid = ''
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+ this.filter.user_name = ''
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+ this.filter.status = ''
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+ this.filter.operator_uid = ''
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+ this.filter.active_status = ''
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+
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+ this.filter.sort_field = ''
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+ this.filter.sort_type = ''
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+ this.pagination.page = 1
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+ this.handleGetData()
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+ },
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281
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+ // 监听点击"导出"按钮
|
|
|
282
|
+ async onClickExport() {
|
|
|
283
|
+ if (!this.pagination.total) return this.$message.warning('暂无数据可导出')
|
|
|
284
|
+ try {
|
|
|
285
|
+ this.pageLoading = true
|
|
|
286
|
+ const url = {
|
|
|
287
|
+ detail: `${this.URL.BASEURL}${this.URL.dataBoard_customerStaff_list}`,
|
|
|
288
|
+ }
|
|
|
289
|
+ const params = {
|
|
|
290
|
+ corp_id: this.filter.corpid,
|
|
|
291
|
+ user_name: this.filter.user_name,
|
|
|
292
|
+ status: this.filter.status,
|
|
|
293
|
+ operator_uid: this.filter.operator_uid,
|
|
|
294
|
+ active_status: this.filter.active_status,
|
|
|
295
|
+ }
|
|
|
296
|
+ const [{ data: detailRes = {} }] = await Promise.all([
|
|
|
297
|
+ this.$axios.get(url.detail, {
|
|
|
298
|
+ params: {
|
|
|
299
|
+ ...params,
|
|
|
300
|
+ sort_field: this.filter.sort_field,
|
|
|
301
|
+ sort_type: this.filter.sort_type,
|
|
|
302
|
+ page: 1,
|
|
|
303
|
+ page_size: this.$store.state.exportNumber,
|
|
|
304
|
+ }
|
|
|
305
|
+ })
|
|
|
306
|
+ ])
|
|
|
307
|
+ if (detailRes && detailRes.errno == 0) {
|
|
|
308
|
+ this.handleExport({
|
|
|
309
|
+ detailData: detailRes.rst,
|
|
|
310
|
+ })
|
|
|
311
|
+ } else if (detailRes.errno != 4002) {
|
|
|
312
|
+ this.$message.warning(detailRes.err)
|
|
|
313
|
+ }
|
|
|
314
|
+ } catch (error) {
|
|
|
315
|
+ console.log(error)
|
|
|
316
|
+ this.$message.warning('导出失败，请重试')
|
|
|
317
|
+ } finally {
|
|
|
318
|
+ this.pageLoading = false
|
|
|
319
|
+ }
|
|
|
320
|
+ },
|
|
|
321
|
+ // 执行导出逻辑
|
|
|
322
|
+ handleExport({ detailData = {} }) {
|
|
|
323
|
+ let tHeader = []
|
|
|
324
|
+ let filterVal = []
|
|
|
325
|
+ let tableDatas = []
|
|
|
326
|
+
|
|
|
327
|
+ detailData.data.forEach(item => {
|
|
|
328
|
+ item['status'] = this.handleGetStatus(item['status'])
|
|
|
329
|
+ item['active_status'] = this.handleGetActiveStatus(item['active_status'])
|
|
|
330
|
+ })
|
|
|
331
|
+
|
|
|
332
|
+ tHeader = [
|
|
|
333
|
+ ...detailData.extra.map(d => `${d.name}`),
|
|
|
334
|
+ ]
|
|
|
335
|
+
|
|
|
336
|
+ filterVal = [
|
|
|
337
|
+ ...detailData.extra.map(d => d.column),
|
|
|
338
|
+ ]
|
|
|
339
|
+
|
|
|
340
|
+ tableDatas = [
|
|
|
341
|
+ ...detailData.data,
|
|
|
342
|
+ ]
|
|
|
343
|
+
|
|
|
344
|
+ const excelDatas = [
|
|
|
345
|
+ {
|
|
|
346
|
+ tHeader, // sheet表一头部
|
|
|
347
|
+ filterVal, // 表一的数据字段
|
|
|
348
|
+ tableDatas, // 表一的整体json数据
|
|
|
349
|
+ sheetName: ''// 表一的sheet名字
|
|
|
350
|
+ }
|
|
|
351
|
+ ]
|
|
|
352
|
+ this.$exportOrder({ excelDatas, name: `客服数据统计（导出时间：${this.$getDay(0)}）` })
|
|
|
353
|
+ },
|
|
|
354
|
+ getHeaderCellStyle() {
|
|
|
355
|
+ return { backgroundColor: '#FFFFFF !important', border: 'none!important' }
|
|
|
356
|
+ },
|
|
|
357
|
+ initTableHeight() {
|
|
|
358
|
+ this.height = document.documentElement.clientHeight - 240 > 400 ? document.documentElement.clientHeight - 240 : 400
|
|
|
359
|
+ },
|
|
|
360
|
+
|
|
|
361
|
+ // S 企微主体数据
|
|
|
362
|
+ onChangeCorpidSystem(val) {//二级联选择器
|
|
|
363
|
+ if (val.length < 1) {
|
|
|
364
|
+ this.enterprise = {}
|
|
|
365
|
+ } else {
|
|
|
366
|
+ this.enterpriseList.forEach((item) => {
|
|
|
367
|
+ item.manage_corp_list.forEach((item1) => {
|
|
|
368
|
+ if (item1.corpid == val[1]) {
|
|
|
369
|
+ this.enterprise = item1
|
|
|
370
|
+ }
|
|
|
371
|
+ })
|
|
|
372
|
+ })
|
|
|
373
|
+ }
|
|
|
374
|
+ this.filter.corpid = this.enterprise.corpid || ''
|
|
|
375
|
+ this.pagination.page = 1
|
|
|
376
|
+ this.handleGetData()
|
|
|
377
|
+ },
|
|
|
378
|
+ onChangeCorpid(val) {
|
|
|
379
|
+ if (!val) {
|
|
|
380
|
+ this.enterprise = {}
|
|
|
381
|
+ } else {
|
|
|
382
|
+ const res = this.enterpriseList.filter(v => v.corpid == val)[0];
|
|
|
383
|
+ this.enterprise = res || {}
|
|
|
384
|
+ }
|
|
|
385
|
+ this.filter.corpid = this.enterprise.corpid || ''
|
|
|
386
|
+ this.pagination.page = 1
|
|
|
387
|
+ this.handleGetData()
|
|
|
388
|
+ },
|
|
|
389
|
+ // 企业筛选初始化
|
|
|
390
|
+ handleInitCorpOptions() {
|
|
|
391
|
+ if (this.$cookie.getCookie('isSuperManage') == 1) {//系统管理员
|
|
|
392
|
+ const enterpriseList = this.$store.state.authorize_corpList;
|
|
|
393
|
+ enterpriseList.forEach(item => {//为了el-cascader更改props
|
|
|
394
|
+ item.self_id = item.group_id.toString();
|
|
|
395
|
+ item.self_name = item.group_name;
|
|
|
396
|
+ item.manage_corp_list.forEach(item1 => {
|
|
|
397
|
+ item1.self_id = item1.corpid;
|
|
|
398
|
+ item1.self_name = item1.corp_name;
|
|
|
399
|
+ })
|
|
|
400
|
+ });
|
|
|
401
|
+ this.enterpriseList = enterpriseList
|
|
|
402
|
+ } else {
|
|
|
403
|
+ this.enterpriseList = this.$store.state.authorize_corpList;
|
|
|
404
|
+ }
|
|
|
405
|
+ },
|
|
|
406
|
+ // E 企微主体数据
|
|
|
407
|
+
|
|
|
408
|
+ onClickStatus(row) {
|
|
|
409
|
+ this.currentCustomer = {...row}
|
|
|
410
|
+ this.setStatusDialogVisible = true
|
|
|
411
|
+ },
|
|
|
412
|
+ handleSetStatusConfirm() {
|
|
|
413
|
+ this.currentCustomer = {}
|
|
|
414
|
+ this.setStatusDialogVisible = false
|
|
|
415
|
+ this.handleGetData()
|
|
|
416
|
+ },
|
|
|
417
|
+ handleSetStatusCancel() {
|
|
|
418
|
+ this.currentCustomer = {}
|
|
|
419
|
+ this.setStatusDialogVisible = false
|
|
|
420
|
+ },
|
|
|
421
|
+ },
|
|
|
422
|
+}
|
|
|
423
|
+</script>
|
|
|
424
|
+
|
|
|
425
|
+<style lang="scss" scoped>
|
|
|
426
|
+@import "@/style/list.scss";
|
|
|
427
|
+.customerStaff-wrap {
|
|
|
428
|
+ position: relative;
|
|
|
429
|
+ min-height: calc(100vh - 70px);
|
|
|
430
|
+ .empty-wrap {
|
|
|
431
|
+ position: absolute;
|
|
|
432
|
+ top: 50%;
|
|
|
433
|
+ left: 50%;
|
|
|
434
|
+ transform: translate(-50%, -50%);
|
|
|
435
|
+ }
|
|
|
436
|
+ .screenBox {
|
|
|
437
|
+ background: #fff;
|
|
|
438
|
+ // padding: 5px 20px 26px;
|
|
|
439
|
+ padding: 5px 20px 10px;
|
|
|
440
|
+ position: relative;
|
|
|
441
|
+ .export-btn {
|
|
|
442
|
+ position: absolute;
|
|
|
443
|
+ top: 17px;
|
|
|
444
|
+ right: 4px;
|
|
|
445
|
+ }
|
|
|
446
|
+ }
|
|
|
447
|
+ .update-time {
|
|
|
448
|
+ margin-top: 10px;
|
|
|
449
|
+ padding-left: 20px;
|
|
|
450
|
+ display: flex;
|
|
|
451
|
+ align-items: center;
|
|
|
452
|
+ font-size: 12px;
|
|
|
453
|
+ color: #999;
|
|
|
454
|
+ i {
|
|
|
455
|
+ font-size: 14px;
|
|
|
456
|
+ font-weight: 600;
|
|
|
457
|
+ margin-right: 4px;
|
|
|
458
|
+ }
|
|
|
459
|
+ }
|
|
|
460
|
+ .summaryTable {
|
|
|
461
|
+ margin-top: 10px;
|
|
|
462
|
+ }
|
|
|
463
|
+ .detailsTable {
|
|
|
464
|
+ margin-top: 10px;
|
|
|
465
|
+ }
|
|
|
466
|
+ .sort-wrap {
|
|
|
467
|
+ display: flex;
|
|
|
468
|
+ flex-direction: column;
|
|
|
469
|
+ i {
|
|
|
470
|
+ cursor: pointer;
|
|
|
471
|
+ &.active {
|
|
|
472
|
+ color: #32B38A;
|
|
|
473
|
+ }
|
|
|
474
|
+ }
|
|
|
475
|
+ i:first-child {
|
|
|
476
|
+ margin-bottom: -3px;
|
|
|
477
|
+ }
|
|
|
478
|
+ i:last-child {
|
|
|
479
|
+ margin-top: -3px;
|
|
|
480
|
+ }
|
|
|
481
|
+ }
|
|
|
482
|
+ .select-cls {
|
|
|
483
|
+ /deep/ .el-input__inner {
|
|
|
484
|
+ width: 210px;
|
|
|
485
|
+ }
|
|
|
486
|
+ /deep/ &.el-select .el-input.is-focus .el-input__inner,
|
|
|
487
|
+ /deep/ &.el-select .el-input__inner:focus,
|
|
|
488
|
+ /deep/ &.el-cascader .el-input.is-focus .el-input__inner,
|
|
|
489
|
+ /deep/ &.el-cascader .el-input__inner:focus {
|
|
|
490
|
+ border-color: #DCDFE6;
|
|
|
491
|
+ }
|
|
|
492
|
+ /deep/ .el-input__suffix {
|
|
|
493
|
+ border-top-right-radius: 4px;
|
|
|
494
|
+ border-bottom-right-radius: 4px;
|
|
|
495
|
+ border: 1px solid #DCDFE6;
|
|
|
496
|
+ right: 0;
|
|
|
497
|
+ width: 30px;
|
|
|
498
|
+ background-color: #F1F1F1;
|
|
|
499
|
+ .el-input__icon {
|
|
|
500
|
+ color: #909399;
|
|
|
501
|
+ }
|
|
|
502
|
+ }
|
|
|
503
|
+ &.cascader {
|
|
|
504
|
+ /deep/ .el-input__suffix {
|
|
|
505
|
+ height: 32px;
|
|
|
506
|
+ top: 2px;
|
|
|
507
|
+ }
|
|
|
508
|
+ }
|
|
|
509
|
+ }
|
|
|
510
|
+}
|
|
|
511
|
+</style>
|
xiuli.gao